We’d like to introduce you to the people you’ll meet through your work with Castle Computers. We’re an eclectic mix of characters, but we all have one important thing in common; which is our commitment to provide our customers with excellent service.
“No two days are ever alike. We work with such a wide variety of clients and we really take the time to get to know their businesses.”
Lynn joined Castle Computers seven years ago. Her technical background means she is able to provide support and advice to customers on a wide range of software and hardware. She’s also the author of a series of articles on how to solve everyday computer problems.
Lynn says: “Our philosophy is to work with clients to help them achieve their business goals. This means that we never ‘oversell’ and we give honest, impartial advice even if it means we don’t make a sale. The result is that our clients tend to stay with us for a very long time.”
Lynn’s technical skills spill over into her leisure time. She’s a keen computer gamer, from Tomb Raider to Command & Conquer and she’s a voracious reader, a big fan of Terry Pratchet.
“Before you make any drastic changes to your IT, talk to us. We may be able to save you time and money.”
Ian is a founder of Castle Computers and has a wealth of technology experience and knowledge at his fingertips. Ian loves a challenge and will always find a solution.
Ian says: “We’ve been working with businesses and technology for a long time. We know our stuff, and will always work tirelessly to solve a client problem.”
Outside of work Ian is an amateur photographer and keen fell walker.
“If you think it’s impossible to get Sage to do something, think again. There’s a very good chance we can find a way.”
Paul is one of the founding partners at Castle Computers an expert on Sage Accounting software. He knows everything there is to know about its installation, functionality, and capabilities. He has a reputation as the ‘Sage Whisperer’ – there’s nothing he can’t make it do!
Paul says: “We’re not in the business of just installing Sage on computers and then leaving. We spend a lot of time understanding the workflow of our client’s business before we configure it. We believe it’s important that the client gets exactly what they need, no more no less. Over the years, we’ve learned that our customers really appreciate our honesty.”
Paul relaxes by riding his mountain bike across the Lake District fells.
“We’re a local company who work tirelessly to ensure we can offer the best possible IT Solutions to fit your business needs.”
Ash has been with Castle Computers for just over a year as a support engineer and specialises in onsite support and networking. Before joining us, he got his honours degree in Computer Science and has 10 years’ experience working in an IT environment.
Ash says: “Being local means we usually respond to critical issues immediately either remotely or onsite, reducing your down time to the absolute minimum.”
In his spare time he enjoys watching the football (especially if Spurs are playing!), fell walking and gaming.
Sales and Marketing
“We have a very strong connection with our clients because we are always honest with them and all work is done in their best interests.”
Martha is the newest member to the team starting in March working on the sales and marketing for Castle Computers. She’s the only ‘non-techy’ member of the team but she likes learning about all the shiny things we work with here. She has a couple of years experience in marketing in Yorkshire and Cumbria.
Martha says: “Everyone works really hard to stay up to date with what’s happening so we can pre-empt any problems that will affect our clients before they happen.”
Outside of work, Martha loves to travel & see new places, sing (slightly out of tune) when attending gigs and play guitar.